PRIVACY POLICY
Last Updated: May 24, 2026
MOD Cleveland LLC d/b/a Cleveland Masters of Disasters (“Cleveland Masters of Disasters,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through our website, contact forms, phone calls, and related service request forms.
Business Information
MOD Cleveland LLC d/b/a Cleveland Masters of Disasters
5280 W 161st St, Brook Park, OH 44142
Website: https://www.clevelandmastersofdisasters.com/
Email: larry@clevelandmastersofdisasters.com
Phone:
WEST: 440-575-5111
EAST: 216-663-1111
SOUTH: 330-748-1333
Information We Collect
When you contact us, submit a form, request emergency restoration help, or communicate with our team, we may collect:
- Name
- Email address
- Phone number
- Property address or service location
- Details about your restoration or emergency service request
- Any other information you choose to provide through our website, forms, calls, emails, or text messages
We may also collect basic website usage information, such as browser type, device information, pages visited, and general interaction data, to help maintain and improve our website.
How We Use Your Information
We use the information we collect to:
- Respond to your service request
- Contact you about emergency restoration services
- Schedule appointments or follow-up calls
- Provide project updates, appointment reminders, and customer support
- Communicate about water damage, fire and smoke damage, mold remediation, storm damage, trauma/biohazard cleanup, reconstruction, or related services
- Improve our website, forms, customer service, and internal operations
- Maintain records related to service requests and customer communication
- Comply with legal, safety, insurance, or regulatory obligations
Text Message Communications
If you provide your phone number and consent to receive text messages, we may send text messages related to your service request, appointment reminders, project updates, customer care, and related restoration services.
If you separately consent to marketing or promotional text messages, we may send occasional updates, offers, or service-related promotions.
Message frequency may vary. Message and data rates may apply. You can reply STOP to opt out of text messages at any time. You can reply HELP for assistance.
Consent to receive text messages is not a condition of purchase.
Mobile Information Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing to subcontractors in support services, such as customer service, is permitted.
All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
How We Share Information
We do not sell or rent your personal information. We may share information only when necessary to operate our business, provide requested services, support customer communication, comply with legal requirements, or protect the safety, rights, or property of our customers, our business, or others.
This may include sharing information with service providers who help us operate our website, manage customer communications, provide scheduling or customer support, or assist with business operations.
We do not share mobile opt-in data or text message consent information with third parties for marketing or promotional purposes.
Cookies and Website Tracking
Our website may use cookies or similar technologies to understand site activity, improve website performance, and enhance the user experience.
You can adjust your browser settings to refuse cookies or alert you when cookies are being used. Some website features may not function properly if cookies are disabled.
Data Security
We use reasonable administrative, technical, and physical safeguards to help protect the information submitted to us. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices
You may contact us to request updates or corrections to your personal information.
You may opt out of text messages at any time by replying STOP.
You may request help with text messages by replying HELP.
You may also contact us directly using the information listed in this Privacy Policy.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
MOD Cleveland LLC d/b/a Cleveland Masters of Disasters
5280 W 161st St, Brook Park, OH 44142
Email: larry@clevelandmastersofdisasters.com
Phone:
WEST: 440-575-5111
EAST: 216-663-1111
SOUTH: 330-748-1333
Get Help Now Call Cleveland Masters of Disasters
When your Cleveland home faces an emergency, every minute counts. Don't waste precious time searching online or calling multiple companies that might not even answer. Cleveland Masters of Disasters is standing by, with trained professionals ready to mobilize to your location with just a phone call.
We're here, 24/7. We answer the phone. We show up. We restore peace of mind.